Legal

Privacy Policy

Last updated:

This policy explains what information Upfront Software, Inc. ("Upfront", "we", "us") collects through upfrontsoftware.com (the "Site"), how we use it and the choices you have. It covers the Site only. Our point of sale software, the Upfront Store Dashboard and Upfront Shopper apps, and the services we provide to stores are covered by the agreements we sign with each store.

01Information we collect

Information you give us. When you request a demo or contact us, we collect what you enter or tell us:

  • Your name and the name of your store
  • Your email address and phone number
  • The number of lanes in your store
  • Anything else you choose to share in an email, call or message

Information collected automatically. Like most websites, the servers that host the Site keep standard logs: IP address, browser and device type, the pages requested and the date and time. We use them to run and secure the Site.

Preferences stored on your device. The Site remembers whether you turned its sound effects on, using your browser's local storage. That setting never leaves your device.

No advertising cookies. The Site does not use advertising or cross-site tracking cookies. If we add analytics in the future, we will update this policy first.

02How we use information

  • To answer your request, schedule demos and prepare quotes
  • To provide installation, training and support you ask for
  • To send you information about Upfront products you asked about. You can opt out at any time
  • To operate, secure and improve the Site
  • To comply with the law and protect our rights

03How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only:

  • With service providers that host the Site, send email or help us run our business, under obligations to protect it
  • With the authorized local technology partner that will install or service equipment at your store, when you ask for a demo, installation or service
  • When required by law, subpoena or other legal process, or to protect the rights, property or safety of Upfront, our customers or others
  • As part of a merger, acquisition or sale of assets, in which case the information stays subject to this policy

04Third-party services and links

Some icons on the Site are served by Google Fonts, which receives your IP address when it delivers them. The Site also links to third-party sites and apps, such as AppCard, Instacart, Uber Eats, DoorDash, Mercato and the app stores. Their own privacy policies apply when you visit them.

05Payment card data

The Site does not collect payment card numbers. At the store, card and benefit payments are read by the payment terminal and sent to the processor under the PCI security standards. That processing is covered by the store's agreements, not by this policy.

06How long we keep information

We keep contact and demo information for as long as we need it to respond to you and maintain our business relationship, and then as required for legal, accounting or security purposes. Server logs are kept for a limited period.

07Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing email, by writing to upfrontsoftwarepos@gmail.com. Depending on the state you live in, you may have additional rights under state privacy laws; we will honor requests as those laws require. We will not discriminate against you for making a request.

08Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

09Children

The Site is meant for businesses. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

10Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If the changes are significant, we will post a notice on the Site.

11Contact us

Upfront Software, Inc.

Email: upfrontsoftwarepos@gmail.com · Phone: +1 (718) 569-0874

Mail: [Mailing address]